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Frequently Asked Questions

  • Both in-person and telehealth visits are about 45 minutes.

  • Click here to see a list of insurances we are contracted with

  • If you are paying cash, we will use your email to send you an invoice the day of your appointment.

  • We are a cashless practice. We do not accept cash for services.

    You will receive an invoice at the times of your appointment that can be paid with credit or debit.

    Card information is not stored.

  • You and your dietitian will decide when and how often to follow-up after your initial consult. Follow-ups are based on individual need, lifestyle, and dietary goals.

  • Yes! You can switch between in-person and telehealth appointments.

    Some patients prefer to schedule an in-person appointment for their consultation and complete follow-ups via telehealth while others complete all their appointments via telehealth.

    We want you to be able to choose how you do your health care.

  • Your Registered Dietitian is qualified to read and review your most recent lab work/blood work with you. You can either have it ready at the time of your telehealth appointment, bring it to your in-person appointment, or email it to us prior to your appointment at tjhellyerrd@gmail.com

  • Telehealth appointments are the same as in-person but are conveniently done over the phone.

    Patients who choose to do telehealth do not miss any information that would be provided in-person. Any handouts/resources can be emailed to you a† the time of your appointment.

    if you schedule a telehealth appointment, you will receive a confirmation text message with your Registered Dietitian’s phone number. Your dietitian will reach out to you; however, we include the number so you can save it as to not miss the call.

  • Yes! If for some reason you are unable to come in at your scheduled appointment time for reasons beyond your control - we’d be more than happy to switch you to a telehealth appointment.